2026 Annual Public Safety Users' Conference

This round-table style 30-minute mini-session will allow a group of up to 15 customers to chat one-on-one with the QMS software developer and trainers. Spots are available to the first 15 QMS customers to register. These mini-sessions are not training-style classes.

In this class, we will discuss viewing overall numbers from your agency for decision making including incident counts, high-volume areas, busiest times of the day, and more

A focused walkthrough of the latest additions and improvements to the CAD system. See what's changed, what's new, and how recent updates can enhance your day-to-day workflow.

Here, our JMS team will cover the fundamentals of booking an inmate, including the intake process, recording personal information, documenting charges, and managing confinement details. Participants will gain practical knowledge to ensure accurate and efficient inmate booking procedures.

This class will give you a closer look at how to set up and adjust admin permissions and settings within MDIS

Administrative Platform Management focuses on managing digital systems for organizational tasks, covering platform setup, data handling, user access, and security to ensure efficient and secure operations.

Join us to learn the essentials of RMS; even an experienced user could learn something here!

This class will introduce you to the fundamentals of the Command Center. Participants will gain an understanding and appreciation for its functionality through demonstration and discussion. We will explore the consolidated interface and insight opportunities into your CAD, RMS, JMS, and QMS data. Topics covered include data organization, electronic shift briefing, duplicate names/vehicles, response times, AVL speed reports, missing traffic stops, inbox/routing reviews, overdue assignments, and other quality control examples. This class will help you gain a deeper understanding of your data and improve your reporting capabilities.

A continuation of New User Part 1: the basics of booking an inmate into JMS.

Join our MDIS team for a generalized overview of the usage and flow of MDIS for a standard user

Explore the newest capabilities added to MDS. This session highlights recent enhancements and shows you how to take advantage of them in your operations.

Performance Management & Disciplinary Strategies focuses on evaluating employee performance through feedback, goal setting, and reviews, while also guiding the fair and consistent application of disciplinary actions to support a productive work environment.

There are many ways to search for things within RMS. Come join us our RMS team of trainers, we would love to show you how to search!!

Designed for system administrators, this class covers the tools and settings that keep CAD running smoothly — from user management and configuration to maintaining system integrity

In this class we will discuss how CC allows your agency to be transparent to your citizens by allowing them to view incidents, arrests, recent bookings, and active incidents.

This class teaches essential data management skills for JMS including combining names, removing duplicate officers, setting users inactive, and deleting bookings, confinements, and charges to maintain accurate and clean records.

Our MDIS team will take a deep dive into the newest features within MDIS and a sneak peek into upcoming features (class option 1 of 2)

Mastering Training and Certifications Tracking covers managing employee training records, certification tracking, compliance, and renewals to ensure workforce readiness and meet regulatory standards.

We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!

New to CAD? This introductory session covers the essentials — navigation, core workflows, and the foundational skills you need to feel confident from day one.

In this class we will introduce and learn how to maneuver through our New Product ICAware: Incident Command Aware. We will review managing minor and major incidents.

This class provides an overview of managing various inmate and officer logs, including temporary location logs, transport logs, refusal logs, daily shift logs, and many more. Participants will learn best practices for accurate and efficient record-keeping to ensure compliance and transparency.

We will discuss the basics of how MDIS and CAD are integrated and how to utilize those features

Inventory Assignments and Maintenance covers the tracking, allocation, and upkeep of organizational assets. The class focuses on proper assignment, usage monitoring, maintenance schedules, and record-keeping to ensure asset availability and efficiency.

Join us to learn how to use the Administration module of RMS. Even an experienced user could learn something here, too!

Bring your questions, scenarios, and challenges. This open forum allows attendees to get direct answers from CAD/MDS subject matter experts in a collaborative setting.

This class is for higher education agencies with federal compliance responsibilities. We will demonstrate how the compliance center can help you automate many of the tasks associated with Clery compliance. Topics covered include developing comprehensive compliance plans, drill-down capabilities that allow you to see the details behind your numbers and the quality control features that help you improve the accuracy and integrity of your data. This class will help you better understand your data and improve your compliance.

This session will discuss current hardware requirements, upgrades, backups, and preparing for the future

Discover the latest features of JMS in this class, where you'll learn about new functionalities, enhancements, and tools designed to improve efficiency and user experience.

Critical Incident Modules & EWS Alert focuses on systems used to report, track, and respond to critical incidents in the workplace. It includes the use of Early Warning Systems (EWS) to identify potential risks, ensure timely interventions, and support a safe, compliant environment.

Routing is the hardest part of RMS. Let us teach you how to simplify your routing and how to make the changes you want.

This class covers the comprehensive management of internal incidents, including capturing details on location, involved parties, media attachments, use of force, contraband, and any disciplinary actions.

Join us for a preview of our Nucleus Suite

User Customization refers to adjusting software features, layouts, and settings to fit individual user needs or preferences, improving usability, efficiency, and overall user experience.

Have you ever been curious about how to approve a report, send a report back for corrections, assign a report to investigations, or how to see who is assigned to an incident? If so, this is the class for you!

When every second counts, knowing your tools matters. This session explores best practices for leveraging CAD during high-stakes, fast-moving incidents to support better coordination and outcomes.

We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!

In this class, we will discuss viewing overall numbers from your agency for decision making including incident counts, high-volume areas, busiest times of the day, and more

Join us for an overview of tools and options available through ArcGIS Online for web maps and a look at ESRI Solutions that can integrate with RMS and other products.

Learn how CAD's notification system works — including how to configure alerts, manage thresholds, and ensure the right people get the right information at the right time.

Participants will learn procedures for capturing and storing images, as well as handling, recording, and securing inmate property and funds to ensure accurate and efficient operations. The JMS team will also discuss biometrics and electronic signatures.

Join us for a preview of our Nucleus Suite

Join us and we'll show you how to use the citation, warning ticket, and ordinance violation modules. You never know, we may show you something new and give you some advice that could benefit your agency.

Discover how CAD integrates with GIS to bring location intelligence to your dispatch environment. This session covers mapping tools, geo-spatial layers, and how to put location data to work

In this class, we will discuss viewing overall numbers from your agency for decision-making, including incident counts, high-volume areas, busiest times of the day, and more

This admin class introduces helpful administrative tools you may not be aware of, covering essential maintenance tasks such as changing housing assignments, adjusting application settings, setting up default reporting, and more.

New Features & Round Table with Developer involves exploring recent software updates and enhancements, followed by open discussions with developers. This session allows users to provide feedback, ask questions, and collaborate on future improvements.

Are you not currently using these modules? Join us and let us show you how they could benefit your agency and how they work.

We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!

Whether you're running quick lookups or building detailed reports, this class covers the search and reporting tools available in CAD — with tips for both everyday users and administrators.

In this class we will discuss how CC allows your agency to be transparent to your citizens by allowing them to view incidents, arrests, recent bookings, and active incidents.

This class covers the foundational aspects of JMS configuration, including adding users and managing permissions, setting up report printing, updating lookup codes, configuring mandatory fields, creating note templates, and more.

K9 Operation & Training Management focuses on overseeing the deployment, training, and performance tracking of K9 units. It includes scheduling, certification management, activity logging, and ensuring compliance with operational standards and safety protocols.

Explore how real-time GPS and AVL data from diverse hardware and software solutions enhances operational awareness and coordination. Learn best practices for bringing together data from various sources to improve decision-making and resource deployment.

We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!

Every agency is different. This session explores the customization options available in CAD, from screen layouts and user preferences to agency-specific configurations that tailor the system to your needs.

In this class we will introduce and learn how to maneuver through our New Product ICAware; Incident Command Aware. We will review managing minor and major incidents.

Our JMS team will focus on conducting effective searches and generating comprehensive reports within JMS. Participants will learn advanced search techniques and reporting tools to extract and present data accurately.

Discover how PSAware and OpsView extend the reach of your CAD system with real-time data and interactive mapping. See firsthand how these apps transform incident data into actionable insights for responders and command staff.

This session is an interactive session using the Kahoot! appl to review key concepts in a fun, competitive quiz format. Participants test their knowledge, engage with peers, and reinforce learning through friendly competition. This class will require you to download the Kahoot! app to your phone.

Evidence is the second-highest liability in a police department; join us and learn how to use our evidence module.

Put your knowledge to the test in this fast-paced, interactive quiz covering CAD and MDS. A fun way to reinforce what you've learned — and a little friendly competition never hurts.

Learn about the features and functionalities of our JMS mobile software, enabling users to perform essential tasks on the go. Participants will learn how to navigate the mobile interface and utilize key tools, including scanning with NFC tags.

Our MDIS team will take a deep dive into the newest features within MDIS and a sneak peek into upcoming features (class option 2 of 2)

Narcotic Management System ensures secure tracking and storage of controlled substances, supporting compliance, inventory accuracy, and accountability.

Come meet with Amanda, Travis P., Thomas, Travis J., Brian, and Chris and ask them questions about any product!

Put yourself in game mode and compete with fellow customers on RMS trivia! The Kahoot app needs to be downloaded to your phone for this class.

Join us for our Conference Finale and Farewell. We would like to thank you, our customer-partners. This session will reveal some new products on the horizon, entertainment, raffles, and more! You must be present to win raffles.

7:30 AM - 8:30 AM

2:30 PM - 3:00 PM

7:30 AM - 8:30 AM

2:10 PM - 2:40 PM

6:00 PM - 10:00 PM

Dinner Buffet 6-7 PM Entertainment with Band of Oz, Dancing, and Costume Contest 7-10 PM "Under the Big Top" Theme Costume Contest participation is fun but not required

7:30 AM - 8:30 AM