Public Safety Annual Users' Conference (2025)
Please register by October 10, 2025!
2025 Annual Public Safety Users' Conference
October 27th - 30th, 2025
Grab your boots and overalls and join us "Down on the Farm" for our Annual Public Safety Users' Conference. Whether you're a spring chicken or an old timer. We bet the farm our conference will make you sharp as a tack, all while having a little "pig in the mud" fun.
Join us for two days of FREE training on Tuesday and Wednesday, October 28th & 29th. Talk one-on-one with our software developers & trainers and network with other software users in a relaxed & fun atmosphere. Classes will begin on Tuesday, October 28th, at 8:30 AM EST.
Round-table style 30-minute sessions are offered late Monday afternoon, October 27th, for the first 15 people to register for each session. These mini-sessions allow the group of 15 to chat one-on-one with the software developer and trainer.
Our General Session on Thursday, October 30th, will be packed with New Product Releases, Entertainment, Raffles, and much more!
This year's conference will be held at the Myrtle Beach Resort and Spa at Grande Dunes by Marriott.
8400 Costa Verde Dr, Myrtle Beach, SC 29572
Our conference theme this year is "Down on the Farm". We will have a costume contest at our Wednesday night banquet (participation is fun but not required)
ONE REGISTRATION PER PERSON PLEASE
Your conference confirmation and itinerary will be emailed to you once your registration is complete. This confirmation will also include a link to the resort that will allow you to reserve your hotel accommodations under our Southern Software group block. The link will allow you to take advantage of our special room rate of $169.00 per room per night plus state and local taxes and applicable hotel fees until October 4, 2025 only (this rate is for run-of-the-house rooms only). The cut-off date to book your room at the hotel using our group rate is October 4, 2025. After October 4th, the link and group rate will no longer be available.
For questions, please contact Bobbi McNeil at 800-842-8190 or bmcneil@southernsoftware.com
Dates and location are subject to change until registration is open
Dates: 10/27/2025 through 10/30/2025Location: Mariott Myrtle Beach Resort & Spa at Grand Dunes
8400 Costa Verde Dr
Myrtle Beach, SC 29572
Public Safety Annual Users' Conference (2025)
Registration
Monday October 27th, 2025
CAD
Topic: CAD/MDS Mini Session 1
CLASS IS FULL
Room: Atlantic 5
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 15
CLASS IS FULL
Room: Atlantic 5
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 15
Topic: CAD/MDS Mini Session 2
Room: Atlantic 5
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 10
Room: Atlantic 5
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 10
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the CAD/MDS software developer and trainers. Spots are available to the first 15 CAD/MDS customers to register.
Topic: CAD/MDS Mini Session 3
Room: Atlantic 5
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 12
Room: Atlantic 5
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 12
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the CAD/MDS software developer and trainers. Spots are available to the first 15 CAD/MDS customers to register.
Topic: CAD/MDS Mini Session 4
Room: Atlantic 5
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 6
Room: Atlantic 5
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 6
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the CAD/MDS software developer and trainers. Spots are available to the first 15 CAD/MDS customers to register.
JMS
Topic: JMS Mini Session 1
Room: Tides 1 & 2
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 13
Room: Tides 1 & 2
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 13
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the JMS software developer and trainers. Spots are available to the first 15 JMS customers to register.
Topic: JMS Mini Session 2
Room: Tides 1 & 2
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 7
Room: Tides 1 & 2
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 7
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the JMS software developer and trainers. Spots are available to the first 15 JMS customers to register.
Topic: JMS Mini Session 3
Room: Tides 1 & 2
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 5
Room: Tides 1 & 2
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 5
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the JMS software developer and trainers. Spots are available to the first 15 JMS customers to register.
Topic: JMS Mini Session 4
Room: Tides 1 & 2
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 5
Room: Tides 1 & 2
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 5
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the JMS software developer and trainers. Spots are available to the first 15 JMS customers to register.
MDIS
Topic: MDIS Mini Session 1
Room: Atlantic 1-3
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 5
Room: Atlantic 1-3
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 5
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the MDIS software developer and trainers. Spots are available to the first 15 MDIS customers to register.
Topic: MDIS Mini Session 2
Room: Atlantic 1-3
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 9
Room: Atlantic 1-3
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 9
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the MDIS software developer and trainers. Spots are available to the first 15 MDIS customers to register.
Topic: MDIS Mini Session 3
Room: Atlantic 1-3
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 2
Room: Atlantic 1-3
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 2
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the MDIS software developer and trainers. Spots are available to the first 15 MDIS customers to register.
Topic: MDIS Mini Session 4
Room: Atlantic 1-3
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 2
Room: Atlantic 1-3
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 2
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the MDIS software developer and trainers. Spots are available to the first 15 MDIS customers to register.
QM
Topic: QMS Mini Session 1
Room: Atlantic 8
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 6
Room: Atlantic 8
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 6
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the QMS software developer and trainers. Spots are available to the first 15 QMS customers to register.
Topic: QMS Mini Session 2
Room: Atlantic 8
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 13
Room: Atlantic 8
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 13
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the QMS software developer and trainers. Spots are available to the first 15 QMS customers to register.
Topic: QMS Mini Session 3
Room: Atlantic 8
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 7
Room: Atlantic 8
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 7
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the QMS software developer and trainers. Spots are available to the first 15 QMS customers to register.
Topic: QMS Mini Session 4
Room: Atlantic 8
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 3
Room: Atlantic 8
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 3
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the QMS software developer and trainers. Spots are available to the first 15 QMS customers to register.
RMS
Topic: RMS Mini Session 1
Room: Atlantic 4
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 11
Room: Atlantic 4
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 11
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the RMS software developer and trainers. Spots are available to the first 15 RMS customers to register.
Topic: RMS Mini Session 2
Room: Atlantic 4
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 11
Room: Atlantic 4
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 11
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the RMS software developer and trainers. Spots are available to the first 15 RMS customers to register.
Topic: RMS Mini Session 3
CLASS IS FULL
Room: Atlantic 4
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 15
CLASS IS FULL
Room: Atlantic 4
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 15
Topic: RMS Mini Session 4
Room: Atlantic 4
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 9
Room: Atlantic 4
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 9
This round-table style 30-minute mini-session will allow a group of 15 to chat one-on-one with the RMS software developer and trainers. Spots are available to the first 15 RMS customers to register.
Tuesday October 28th, 2025
Breakfast Buffet
7:30 AM to 8:30 AM
7:30 AM to 8:30 AM
Afternoon Break - Create Your Own Ice Cream Sundae and Fresh Popped Popcorn
2:30 PM to 3:00 PM
2:30 PM to 3:00 PM
CAD
Topic: CAD New Features
Room: Atlantic 5
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 42
Room: Atlantic 5
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 42
Join our CAD team for an overview of new CAD features in the .241 Version
Topic: MDS New Features / vNEXT
Room: Atlantic 5
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 21
Room: Atlantic 5
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 21
Come check out this class for an overview of MDS New Features and VNext
Topic: CAD Tasks for Current, New, and Aspiring Admin/Supervisors
Room: Atlantic 5
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 43
Room: Atlantic 5
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 43
Join us for a refresher on CAD admin tasks!
Topic: CAD for the New User
Room: Atlantic 5
1:00 PM to 2:30 PM
Class Limit: 130 - Registered: 18
Room: Atlantic 5
1:00 PM to 2:30 PM
Class Limit: 130 - Registered: 18
New User of CAD? Join us to learn the basics of CAD, even an old timer could learn something here!
Topic: MDS Basics
Room: Atlantic 5
3:00 PM to 3:50 PM
Class Limit: 130 - Registered: 10
Room: Atlantic 5
3:00 PM to 3:50 PM
Class Limit: 130 - Registered: 10
Join us as we discuss MDS and the basics! Learn about some tools or options that you might not know about.
Topic: CAD Advancing Technology Hindered Dispatchers
Room: Atlantic 5
4:00 PM to 5:00 PM
Class Limit: 130 - Registered: 30
Room: Atlantic 5
4:00 PM to 5:00 PM
Class Limit: 130 - Registered: 30
This class explores how far public safety dispatch technology has come—from pen and paper to AI and advanced CAD systems—and the dangers of over-reliance on these tools. Participants will walk through the evolution of dispatch, real-world examples of tech failures, and practical, hands-on exercises using map reading and manual call logging. The session reinforces the critical message: technology should enhance, not replace, the skillset of a resilient dispatcher.
JMS
Topic: JMS for the New User Part 1
Room: Tides 1 & 2
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 7
Room: Tides 1 & 2
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 7
This class covers the fundamentals of booking an inmate, including the intake process, recording personal information, documenting charges, and managing confinement details. Participants will gain practical knowledge to ensure accurate and efficient inmate booking procedures.
Topic: JMS for the New User Part 2
Room: Tides 1 & 2
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 8
Room: Tides 1 & 2
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 8
The continuation of "New User Part 1", the basics of booking an inmate into JMS.
Topic: JMS Housekeeping
Room: Tides 1 & 2
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 11
Room: Tides 1 & 2
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 11
This class teaches essential data management skills for JMS including combining names, removing duplicate officers, setting users inactive, and deleting bookings, confinements, and charges to maintain accurate and clean records.
Topic: JMS Inmate Movement Logs
Room: Tides 1 & 2
1:00 PM to 2:30 PM
Class Limit: 60 - Registered: 8
Room: Tides 1 & 2
1:00 PM to 2:30 PM
Class Limit: 60 - Registered: 8
This class provides an overview of managing various inmate and officer logs, including temporary location logs, transport logs, refusal logs, daily shift logs, and many more. Participants will learn best practices for accurate and efficient record-keeping to ensure compliance and transparency.
Topic: JMS New Features
Room: Tides 1 & 2
3:00 PM to 3:50 PM
Class Limit: 60 - Registered: 16
Room: Tides 1 & 2
3:00 PM to 3:50 PM
Class Limit: 60 - Registered: 16
Discover the latest features of JMS in this class, where you'll learn about new functionalities, enhancements, and tools designed to improve efficiency and user experience.
Topic: JMS Incident Reports
Room: Tides 1 & 2
4:00 PM to 5:00 PM
Class Limit: 60 - Registered: 12
Room: Tides 1 & 2
4:00 PM to 5:00 PM
Class Limit: 60 - Registered: 12
This class covers the comprehensive management of internal incidents, including capturing details on location, involved parties, media attachments, use of force, contraband, and any disciplinary actions.
MDIS
Topic: MDIS Admin Boot Camp
Room: Atlantic 1-3
8:30 AM to 9:20 AM
Class Limit: 100 - Registered: 7
Room: Atlantic 1-3
8:30 AM to 9:20 AM
Class Limit: 100 - Registered: 7
Join us for a closer look on how to setup and adjust admin permissions and settings within MDIS
Topic: MDIS Tactical Overview
Room: Atlantic 1-3
9:30 AM to 10:20 AM
Class Limit: 100 - Registered: 5
Room: Atlantic 1-3
9:30 AM to 10:20 AM
Class Limit: 100 - Registered: 5
Join us for a generalized overview of the usage and flow of MDIS for a standard user
Topic: MDIS Next Level Features
Room: Atlantic 1-3
10:30 AM to 11:30 AM
Class Limit: 100 - Registered: 7
Room: Atlantic 1-3
10:30 AM to 11:30 AM
Class Limit: 100 - Registered: 7
Join us for a deep dive into the newest features within MDIS and a sneak peek into upcoming features
Topic: MDIS/CAD Unified Operations
Room: Atlantic 1-3
1:00 PM to 2:30 PM
Class Limit: 100 - Registered: 14
Room: Atlantic 1-3
1:00 PM to 2:30 PM
Class Limit: 100 - Registered: 14
Join us as we discuss the basics on how CAD and MDIS are integrated and how to utilize those features
Other
Topic: Command Center
Room: Atlantic 6 & 7
9:30 AM to 10:20 AM
Class Limit: 80 - Registered: 17
Room: Atlantic 6 & 7
9:30 AM to 10:20 AM
Class Limit: 80 - Registered: 17
This class will introduce you to the fundamentals of the Command Center. Participants will gain an understanding and appreciation for its functionality through demonstration and discussion. We will explore the consolidated interface and insight opportunities into your CAD, RMS, JMS, and QMS data. Topics covered include data organization, electronic shift briefing, duplicate names/vehicles, response times, AVL speed reports, missing traffic stops, inbox/routing reviews, overdue assignments, and other quality control examples. This class will help you gain a deeper understanding of your data and improve your reporting capabilities.
Topic: Citizen Connect
Room: Atlantic 6 & 7
10:30 AM to 11:30 AM
Class Limit: 80 - Registered: 7
Room: Atlantic 6 & 7
10:30 AM to 11:30 AM
Class Limit: 80 - Registered: 7
In this class we will discuss how CC allows your agency to be transparent to your citizens by allowing them to view incidents, arrests, recent bookings, and active incidents.
Topic: ICAware Incident Command
Room: Atlantic 6 & 7
1:00 PM to 2:30 PM
Class Limit: 80 - Registered: 11
Room: Atlantic 6 & 7
1:00 PM to 2:30 PM
Class Limit: 80 - Registered: 11
In this class we will introduce and learn how to maneuver through our New Product ICAware; Incident Command Aware. We will review managing minor and major incidents.
Topic: Comprehensive IT Hardware Backup Solutions
Room: Atlantic 1-3
3:00 PM to 3:50 PM
Class Limit: 100 - Registered: 14
Room: Atlantic 1-3
3:00 PM to 3:50 PM
Class Limit: 100 - Registered: 14
Join us for a discussion about current hardware requirements, upgrades, backups, and preparing for the future
Topic: One-on-One Help with any Product
Room: Atlantic 6 & 7
4:00 PM to 5:00 PM
Class Limit: 80 - Registered: 5
Room: Atlantic 6 & 7
4:00 PM to 5:00 PM
Class Limit: 80 - Registered: 5
Come meet with Amanda, Travis P., Thomas, Travis J., Brian, and Chris and ask them questions about any product!
PS - Analytics
Topic: Analytics CAD, RMS, and JMS
Room: Atlantic 6 & 7
8:30 AM to 9:20 AM
Class Limit: 80 - Registered: 11
Room: Atlantic 6 & 7
8:30 AM to 9:20 AM
Class Limit: 80 - Registered: 11
In this class, we will discuss viewing overall numbers from your agency for decision making including incident counts, high-volume areas, busiest times of the day, and more
QM
Topic: QMS Administrative Platform Management
Room: Atlantic 8
8:30 AM to 9:20 AM
Class Limit: 50 - Registered: 13
Room: Atlantic 8
8:30 AM to 9:20 AM
Class Limit: 50 - Registered: 13
In this class we will review Permissions, Group Records, User Settings & Lookup Codes
Topic: QMS Performance Management Disciplinary Strategies
Room: Atlantic 8
9:30 AM to 10:20 AM
Class Limit: 50 - Registered: 11
Room: Atlantic 8
9:30 AM to 10:20 AM
Class Limit: 50 - Registered: 11
In this class, we will discuss functionalities such as Jobs/Promotions, Employee Review, Disciplinary, and Hierarchy
Topic: QMS Mastering Training Certifications Tracking
Room: Atlantic 8
10:30 AM to 11:30 AM
Class Limit: 50 - Registered: 11
Room: Atlantic 8
10:30 AM to 11:30 AM
Class Limit: 50 - Registered: 11
In this class, we will discuss how to Add Certifications, Add Training Plans, Schedule Training and Calculate Training Hours
Topic: QMS Inventory Assignments Maintenance
Room: Atlantic 8
1:00 PM to 2:30 PM
Class Limit: 50 - Registered: 14
Room: Atlantic 8
1:00 PM to 2:30 PM
Class Limit: 50 - Registered: 14
In this class, we will discuss how to Assign and Unassign Inventory, Schedule Inspections, and Maintenance
Topic: QMS Critical Incident Modules EWS Alert
Room: Atlantic 8
3:00 PM to 3:50 PM
Class Limit: 50 - Registered: 10
Room: Atlantic 8
3:00 PM to 3:50 PM
Class Limit: 50 - Registered: 10
In this class we will discuss how to Recieve Texts and Emails for Potential Concerns in Specific Modules Feet Accidents, Complaints, IA, Firearm Discharge, and Pursuits
Topic: QMS User Customization
Room: Atlantic 8
4:00 PM to 5:00 PM
Class Limit: 50 - Registered: 8
Room: Atlantic 8
4:00 PM to 5:00 PM
Class Limit: 50 - Registered: 8
RMS
Topic: RMS Basics
Room: Atlantic 4
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 21
Room: Atlantic 4
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 21
Join us to learn the basics of RMS, even an experienced user could learn something here!
Topic: RMS Searches
Room: Atlantic 4
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 30
Room: Atlantic 4
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 30
There are many ways to search for things within RMS. Come join us our RMS team of trainers, we would love to show you how to search!!
Topic: Validating Reports in RMS with NIBRS
Room: Atlantic 4
10:20 AM to 11:30 AM
Class Limit: 130 - Registered: 37
Room: Atlantic 4
10:20 AM to 11:30 AM
Class Limit: 130 - Registered: 37
We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!
Topic: RMS Admin Training
Room: Atlantic 4
1:00 PM to 2:30 PM
Class Limit: 130 - Registered: 36
Room: Atlantic 4
1:00 PM to 2:30 PM
Class Limit: 130 - Registered: 36
Join us to learn how to use the Administration module of RMS. Even an experienced user could learn something here, too!
Topic: RMS Inbox and Routing Setup and Use
Room: Atlantic 4
3:00 PM to 3:50 PM
Class Limit: 130 - Registered: 23
Room: Atlantic 4
3:00 PM to 3:50 PM
Class Limit: 130 - Registered: 23
Routing is the hardest part of RMS. Let us teach you how to simplify your routing and how to make the changes you want.
Topic: Clery Compliance Center
Room: Atlantic 6 & 7
3:00 PM to 3:50 PM
Class Limit: 80 - Registered: 9
Room: Atlantic 6 & 7
3:00 PM to 3:50 PM
Class Limit: 80 - Registered: 9
This class is for higher education agencies with federal compliance responsibilities. We will demonstrate how the compliance center can help you automate many of the tasks associated with Clery compliance. Topics covered include developing comprehensive compliance plans, drill-down capabilities that allow you to see the details behind your numbers and the quality control features that help you improve the accuracy and integrity of your data. This class will help you better understand your data and improve your compliance.
Topic: Validating Reports in RMS with NIBRS
Room: Atlantic 1-3
4:00 PM to 5:00 PM
Class Limit: 100 - Registered: 3
Room: Atlantic 1-3
4:00 PM to 5:00 PM
Class Limit: 100 - Registered: 3
We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!
Topic: RMS Case Management
Room: Atlantic 4
4:00 PM to 5:00 PM
Class Limit: 130 - Registered: 18
Room: Atlantic 4
4:00 PM to 5:00 PM
Class Limit: 130 - Registered: 18
Have you ever been curious about how to approve a report, send a report back for corrections, assign a report to investigations, or how to see who is assigned to an incident? If so, this is the class for you!
Wednesday October 29th, 2025
Breakfast Buffet
7:30 AM to 8:30 AM
7:30 AM to 8:30 AM
Afternoon Break - Create Your Own Ice Cream Sundae and Fresh Popped Popcorn
2:15 PM to 2:45 PM
2:15 PM to 2:45 PM
GIS
Topic: ArcGIS Online and ESRI Solutions
Room: Atlantic 1-3
8:30 AM to 9:20 AM
Class Limit: 100 - Registered: 26
Room: Atlantic 1-3
8:30 AM to 9:20 AM
Class Limit: 100 - Registered: 26
Join us for an overview of tools and options available through ArcGIS Online for web maps and a look at ESRI Solutions that can integrate with RMS and other products.
JMS
Topic: JMS Biometrics Electronic Signature
Room: Atlantic 8
8:30 AM to 9:20 AM
Class Limit: 50 - Registered: 3
Room: Atlantic 8
8:30 AM to 9:20 AM
Class Limit: 50 - Registered: 3
This class demonstrates the implementation of biometrics and electronic signatures across areas of JMS, including the new signed reports feature.
Topic: JMS Mugshots, Images, Property Cash Management
Room: Tides 1 & 2
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 5
Room: Tides 1 & 2
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 5
Participants will learn procedures for capturing and storing images, as well as handling, recording, and securing inmate property and funds to ensure accurate and efficient operations.
Topic: JMS Admin
Room: Tides 1 & 2
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 16
Room: Tides 1 & 2
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 16
This admin class introduces helpful administrative tools you may not be aware of, covering essential maintenance tasks such as changing housing assignments, adjusting application settings, setting up default reporting, and more.
Topic: JMS Setup and Maintenance
Room: Tides 1 & 2
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 17
Room: Tides 1 & 2
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 17
This class covers the foundational aspects of JMS configuration, including adding users and managing permissions, setting up report printing, updating lookup codes, configuring mandatory fields, creating note templates, and more.
Topic: JMS Searches and Reports
Room: Tides 1 & 2
1:00 PM to 2:15 PM
Class Limit: 60 - Registered: 11
Room: Tides 1 & 2
1:00 PM to 2:15 PM
Class Limit: 60 - Registered: 11
This class focuses on conducting effective searches and generating comprehensive reports within JMS. Participants will learn advanced search techniques and reporting tools to extract and present data accurately.
Topic: JMS Mobile
Room: Tides 1 & 2
2:45 PM to 3:40 PM
Class Limit: 60 - Registered: 11
Room: Tides 1 & 2
2:45 PM to 3:40 PM
Class Limit: 60 - Registered: 11
This class introduces the features and functionalities of our JMS mobile software, enabling users to perform essential tasks on the go. Participants will learn how to navigate the mobile interface and utilize key tools, including scanning with NFC tags.
MDIS
Topic: MDIS Next Level Features (option 2)
Room: Atlantic 1-3
2:45 PM to 3:40 PM
Class Limit: 100 - Registered: 19
Room: Atlantic 1-3
2:45 PM to 3:40 PM
Class Limit: 100 - Registered: 19
Join us for a deep dive into the newest features within MDIS and a sneak peek into upcoming features
NMS
Topic: NMS
Room: Atlantic 8
2:45 PM to 3:40 PM
Class Limit: 50 - Registered: 4
Room: Atlantic 8
2:45 PM to 3:40 PM
Class Limit: 50 - Registered: 4
Topics in this class we will discuss are Tracking CI, Drug Funds, and Gangs
Other
Topic: Analytics CAD, RMS, and JMS
Room: Atlantic 6 & 7
8:30 AM to 9:20 AM
Class Limit: 80 - Registered: 23
Room: Atlantic 6 & 7
8:30 AM to 9:20 AM
Class Limit: 80 - Registered: 23
In this class, we will discuss viewing overall numbers from your agency for decision making including incident counts, high-volume areas, busiest times of the day, and more
Topic: Command Center
Room: Atlantic 6 & 7
9:30 AM to 10:20 AM
Class Limit: 80 - Registered: 22
Room: Atlantic 6 & 7
9:30 AM to 10:20 AM
Class Limit: 80 - Registered: 22
This class will introduce you to the fundamentals of the Command Center. Participants will gain an understanding and appreciation for its functionality through demonstration and discussion. We will explore the consolidated interface and insight opportunities into your CAD, RMS, JMS, and QMS data. Topics covered include data organization, electronic shift briefing, duplicate names/vehicles, response times, AVL speed reports, missing traffic stops, inbox/routing reviews, overdue assignments, and other quality control examples. This class will help you gain a deeper understanding of your data and improve your reporting capabilities.
Topic: Citizen Connect
Room: Atlantic 6 & 7
10:30 AM to 11:30 AM
Class Limit: 80 - Registered: 16
Room: Atlantic 6 & 7
10:30 AM to 11:30 AM
Class Limit: 80 - Registered: 16
In this class we will discuss how CC allows your agency to be transparent to your citizens by allowing them to view incidents, arrests, recent bookings, and active incidents.
Topic: Situational Awareness through GPS and AVL Integration
Room: Atlantic 1-3
10:30 AM to 11:30 AM
Class Limit: 100 - Registered: 16
Room: Atlantic 1-3
10:30 AM to 11:30 AM
Class Limit: 100 - Registered: 16
Explore how real-time GPS and AVL data from diverse hardware and software solutions enhances operational awareness and coordination. Learn best practices for bringing together data from various sources to improve decision-making and resource deployment.
Topic: ICAware Incident Command
Room: Atlantic 6 & 7
1:00 PM to 2:30 PM
Class Limit: 80 - Registered: 11
Room: Atlantic 6 & 7
1:00 PM to 2:30 PM
Class Limit: 80 - Registered: 11
In this class we will introduce and learn how to maneuver through our New Product ICAware; Incident Command Aware. We will review managing minor and major incidents.
Topic: One-on-One Help with any Product
Room: Atlantic 6 & 7
2:45 PM to 3:40 PM
Class Limit: 80 - Registered: 4
Room: Atlantic 6 & 7
2:45 PM to 3:40 PM
Class Limit: 80 - Registered: 4
Come meet with Amanda, Travis P., Thomas, Travis J., Brian, and Chris and ask them questions about any product!
PSAware
Topic: PSAware and OpsView Live Data, Real Results
Room: Atlantic 1-3
1:00 PM to 2:15 PM
Class Limit: 100 - Registered: 32
Room: Atlantic 1-3
1:00 PM to 2:15 PM
Class Limit: 100 - Registered: 32
Discover how PSAware and OpsView extend the reach of your CAD system with real-time data and interactive mapping. See firsthand how these apps transform incident data into actionable insights for responders and command staff.
QM
Topic: QMS New Features Round Table with Developer
Room: Atlantic 8
9:30 AM to 10:20 AM
Class Limit: 50 - Registered: 10
Room: Atlantic 8
9:30 AM to 10:20 AM
Class Limit: 50 - Registered: 10
In this class, we will discuss the latest QMS Updates since the last User Conference as well as have a round table discussion with Steve, our QMS developer.
Topic: QMS K9 Operation Training Managment
Room: Atlantic 8
10:30 AM to 11:30 AM
Class Limit: 50 - Registered: 5
Room: Atlantic 8
10:30 AM to 11:30 AM
Class Limit: 50 - Registered: 5
In this class we will discuss Track K-9 Records: Training, Deployment, and Expenses
Topic: QMS Kahoot Bring Your Game Face
Room: Atlantic 8
1:00 PM to 2:15 PM
Class Limit: 50 - Registered: 4
Room: Atlantic 8
1:00 PM to 2:15 PM
Class Limit: 50 - Registered: 4
Put on your game face and compete with fellow customers on QMS trivia! For this class you will need to download the Kahoot App.
RMS
Topic: Citations, Warnings and Ordinance Violations
Room: Atlantic 4
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 24
Room: Atlantic 4
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 24
Join us and we'll show you how to use the citation, warning ticket, and ordinance violation modules. You never know, we may show you something new and give you some advice that could benefit your agency.
Topic: Validating Reports in RMS with NIBRS
Room: Atlantic 1-3
9:30 AM to 10:20 AM
Class Limit: 100 - Registered: 4
Room: Atlantic 1-3
9:30 AM to 10:20 AM
Class Limit: 100 - Registered: 4
We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!
Topic: Criminal Papers, Civil Papers, and Sex Offender
Room: Atlantic 4
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 23
Room: Atlantic 4
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 23
Are you not currently using these modules? Join us and let us show you how they could benefit your agency and how they work.
Topic: Validating Reports in RMS with NIBRS
Room: Atlantic 4
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 13
Room: Atlantic 4
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 13
We all know how much fun it is when trying to validate a report with NIBRS and the errors that we can’t figure out. Join Barbi and let her help you with that!
Topic: RMS Evidence, Inventory and Barcoding
Room: Atlantic 4
1:00 PM to 2:15 PM
Class Limit: 130 - Registered: 17
Room: Atlantic 4
1:00 PM to 2:15 PM
Class Limit: 130 - Registered: 17
Evidence is the second-highest liability in a police department. Come learn how to use our evidence module and how to account for your storage, history, chain of custody, and destruction with our evidence barcoding equipment.
Topic: RMS Trivia
Room: Atlantic 4
2:45 PM to 3:40 PM
Class Limit: 130 - Registered: 27
Room: Atlantic 4
2:45 PM to 3:40 PM
Class Limit: 130 - Registered: 27
Join us for some fun! This class will not only be fun, it will also challenge your knowledge of RMS.
Thursday October 30th, 2025
Breakfast Buffet
7:30 AM to 8:30 AM
7:30 AM to 8:30 AM
End-of-Conference General Session
8:30 AM to 11:45 AM
8:30 AM to 11:45 AM
Join us for our end-of-conference general session so that we can thank you, our customer-partners. This session will be packed with new product releases, entertainment, raffles, and more! You must be present to win raffles.
Dinner Buffet
Wednesday October 29th, 2025 from 6:00 PM to 7:00 PM
Dinner Buffet from 6-7 PM, Entertainment with the band 7-10 PM, and a "Down on the Farm" Costume Contest (participation is fun but not required)