Tennessee - Eastern Regional Training (2025)

Southern Software, Inc. is pleased to provide its Eastern Tennessee customers with THREE days of FREE training to maximize the use of their agency’s software. Southern Software trainers will be on-site for group instruction as well as one-on-one discussion.  Registration/Check-in for classes will begin daily at 8:00 am EST.  Please be sure to check in.  Light refreshments will be provided daily.  Classes will break for lunch each day from 11:30 am to 1:00 pm; lunch will be on your own.

 

Thank you for your interest.
To register for classes, please complete the information below. One registration per person, please.


For questions, contact Deika Dillon by calling 336-255-1864 or ddillon@southernsoftware.com

Dates and location are subject to change until registration is open

Dates: 05/20/2025 through 05/22/2025

Location: Hilton Garden Inn
2481 Teaster Lane
Pigeon Forge, TN 37863

Tennessee - Eastern Regional Training (2025)

Registration

Tuesday May 20th, 2025

RMS

Topic: RMS New Users Training
Room:
8:30 AM to 9:20 AM
Class Limit: - Registered:

New User of RMS? Join us to learn the basics of RMS, even an old-timer could learn something here!

Topic: RMS Admin Training Part 1
Room:
9:30 AM to 10:30 AM
Class Limit: - Registered:

New User of the Administration module within RMS? Join us to learn how to use the Administration module of RMS, even an old-timer could learn something here!

Topic: RMS Admin Training Part 2
Room:
10:40 AM to 11:30 AM
Class Limit: - Registered:

Continuation of Admin Training...we will also go over Incident & Case Management in this class.

Topic: RMS - Differences between Supplements and Independent Supplements
Room:
1:00 PM to 2:30 PM
Class Limit: - Registered:

Have you ever wondered what the difference between Supplements and Independent Supplements? This class will go into full details regarding the two. One is very different from the other.

Topic: RMS Evidence, Property Barcoding, and Inventory
Room:
2:40 PM to 4:00 PM
Class Limit: - Registered:

Evidence is the second highest liability in a police department. Come learn how to use our evidence module and how to account for your storage, history, chain of custody and destructions with our evidence barcoding equipment.

Topic: RMS File Attachments, Images, Searching, and Redactions
Room:
4:10 PM to 5:00 PM
Class Limit: - Registered:

Come learn the differences between file attachments and Images. The days of printing a report and using a sharpie to redact a report is over, come learn how our software can assist you with redactions. Don’t forget, there are many ways to search for anything within RMS….we would love to show you how to search!!



Wednesday May 21st, 2025

CAD

Topic: CAD/MDS New Features
Room:
8:30 AM to 10:15 AM
Class Limit: - Registered:

Join us and check out the latest and greatest CAD/MDS Updates since the last year's regional training.

Topic: Reports/Searches for the User and Admin
Room:
10:25 AM to 11:30 AM
Class Limit: - Registered:

Are you a CAD user? Searches stump you? Join us for an in-depth CAD Reporting and Search course for the user. Are you a CAD admin? Need an Excel document from a CAD search? What about a pivot grid? Command Line Search? Join us and we will tell you all about it in the CAD Reports and Searches for Admin

Topic: CAD Advancing the Telecommunicator
Room:
1:00 PM to 2:30 PM
Class Limit: - Registered:

Are you a CAD user needing new tips and tricks to make the job easier? Join us for Advancing the Telecommunicator

Topic: CAD Intro to Supervisor Duties
Room:
2:40 PM to 3:40 PM
Class Limit: - Registered:

Already a supervisor? Inspiring to be a supervisor? Come learn about CAD Tasks for the Supervisor.

Topic: CAD/MDS Roundtable Discussion / Kahoot Game
Room:
3:50 PM to 5:00 PM
Class Limit: - Registered:

Put yourself in game mode and compete with fellow customers on CAD|MDS trivia! You will need to download the Kahoot App on your phone for this class.



Thursday May 22nd, 2025

JMS

Topic: JMS - Booking 101
Room:
8:30 AM to 11:30 AM
Class Limit: - Registered:

Booking, Property, Mugshots, Biometrics, Electronic Signatures, and Beyond

Topic: JMS - Admin Setup and Maintenance
Room:
1:00 PM to 2:00 PM
Class Limit: - Registered:

This class covers the foundational aspects of JMS configuration, including adding users and managing permissions, setting up report printing, updating lookup codes, configuring mandatory fields, creating note templates, and more.

Topic: JMS Incident Reports and Logs
Room:
2:10 PM to 3:00 PM
Class Limit: - Registered:

This class covers the comprehensive management of internal incidents, including capturing details on location, involved parties, media attachments, use of force, contraband, and any disciplinary actions. This class also provides an overview of managing various inmate and officer logs, including temporary location logs, transport logs, refusal logs, daily shift logs, and many more. Participants will learn best practices for accurate and efficient record-keeping to ensure compliance and transparency.

Topic: JMS New Features
Room:
3:10 PM to 4:00 PM
Class Limit: - Registered:

Discover the latest features of JMS in this class, where you'll learn about new functionalities, enhancements, and tools designed to improve efficiency and user experience.

Topic: JMS Mobile and Pre-Booking
Room:
4:10 PM to 5:00 PM
Class Limit: - Registered:

This class introduces the features and functionalities of our JMS mobile software, enabling users to perform essential tasks on the go. Participants will learn how to navigate the mobile interface and utilize key tools, including scanning with NFC tags.