Public Safety Annual Users' Conference (2024)

Registration is now open!!!!


2024 Annual Public Safety Users' Conference
 October 28th - 31st, 2024

Greetings earthlings, get ready to explore new frontiers, and boldly go where no conference has gone before.  Whether you're from a galaxy far, far away, or just around the corner, this event promises to be out of this world as we navigate the cosmos of Public Safety!

 Join us for two days of FREE training on Tuesday and Wednesday, October 29th & 30th.  Talk one-on-one with our software developers & trainers and network with other software users in a relaxed & fun atmosphere. Classes will begin Tuesday, October 29th at 8:30 AM EST.

Round-table style 30-minute sessions are offered late Monday afternoon, October 28th for the first 15 people to register for each session.  The mini-sessions allow the group of 15 to chat one-on-one with the software developer and trainer. 

Our General Session on Thursday, October 31st will be packed with New Product Releases, Entertainment, Raffles, and much more! 

This year's conference will be held at the Myrtle Beach Resort and Spa at Grande Dunes by Marriott.
 8400 Costa Verde Dr, Myrtle Beach, SC 29572

 

Our conference theme this year is "Sci-Fi".  We will have a costume contest at our Wednesday night banquet (participation is fun but not required)


ONE REGISTRATION PER PERSON PLEASE 


 Your conference confirmation and itinerary will be emailed to you once your registration is complete.  This confirmation will also include a link to the resort that will allow you to reserve your hotel accommodations under our Southern Software group block.  The link will allow you to take advantage of our special room rate of $120.00 per room per night plus state and local taxes and applicable hotel fees (this rate is for run-of-the-house rooms only).
 

For questions, please contact Bobbi McNeil at 800-842-8190 or bmcneil@southernsoftware.com

Dates: 10/28/2024 through 10/31/2024

Location: Myrtle Beach Resort & Spa at Grand Dunes
8400 Costa Verde Dr
Myrtle Beach, SC 29572

Public Safety Annual Users' Conference (2024)

Registration

Monday October 28th, 2024

CAD

Topic: CAD/MDS Mini Session
CLASS IS FULL
Room: Atlantic 5
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 15

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.
Topic: CAD/MDS Mini Session
CLASS IS FULL
Room: Atlantic 5
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 16

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.
Topic: CAD/MDS Mini Session
Room: Atlantic 5
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 11

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: CAD/MDS Mini Session
Room: Atlantic 5
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 9

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

JMS

Topic: JMS Mini Session
Room: Tides 1-2
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 9

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: JMS Mini Session
Room: Tides 1-2
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 7

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: JMS Mini Session
Room: Tides 1-2
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 3

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: JMS Mini Session
Room: Tides 1-2
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 2

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

MDIS

Topic: MDIS Mini Session
Room: Atlantic 1-3
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 12

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: MDIS Mini Session
Room: Atlantic 1-3
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 11

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: MDIS Mini Session
Room: Atlantic 1-3
4:00 PM to 4:30 PM
Class Limit: 15 - Registered:

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: MDIS Mini Session
Room: Atlantic 1-3
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 2

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

QM

Topic: QMS Mini Session
Room: Atlantic 8
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 4

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: QMS Mini Session
Room: Atlantic 8
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 5

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: QMS Mini Session
Room: Atlantic 8
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 4

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: QMS Mini Session
Room: Atlantic 8
4:30 PM to 5:00 PM
Class Limit: 15 - Registered:

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

RMS

Topic: RMS Mini Session
CLASS IS FULL
Room: Atlantic 5
3:00 PM to 3:30 PM
Class Limit: 15 - Registered: 15

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.
Topic: RMS Mini Session
Room: Atlantic 5
3:30 PM to 4:00 PM
Class Limit: 15 - Registered: 14

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.

Topic: RMS Mini Session
CLASS IS FULL
Room: Atlantic 5
4:00 PM to 4:30 PM
Class Limit: 15 - Registered: 16

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.
Topic: RMS Mini Session
Room: Atlantic 5
4:30 PM to 5:00 PM
Class Limit: 15 - Registered: 9

This round-table style mini-session will allow a group of 15 to chat one-on-one with the software developer and trainer. Spots are available to the first 15 customers to register.



Tuesday October 29th, 2024

Breakfast - Continental Style
7:30 AM to 8:30 AM
Afternoon Break - Ice Cream Sundae Popcorn
2:30 PM to 3:00 PM

CAD

Topic: CAD New Features
Room: Atlantic 5
8:30 AM to 9:20 AM
Class Limit: 140 - Registered: 68

Join us and check out the latest and greatest CAD Updates since the last User Conference.

Topic: MDS vNext Preview
Room: Atlantic 5
9:30 AM to 10:20 AM
Class Limit: 140 - Registered: 39

Join us in a preview of the new and refreshed MDS Version NEXT.

Topic: Intro to CAD Tasks for the Supervisor
Room: Atlantic 5
10:30 AM to 11:30 AM
Class Limit: 140 - Registered: 51

Already a supervisor? Inspiring to be a supervisor? Come learn about CAD Tasks for the Supervisor.

Topic: CAD for the New User
Room: Atlantic 5
1:00 PM to 2:30 PM
Class Limit: 140 - Registered: 37

New User of CAD? Join us to learn the basics of CAD, even an oldtimer could learn something here!

Topic: Tenacious Telecommunicator Connection Cafe
Room: Atlantic 5
3:00 PM to 3:50 PM
Class Limit: 140 - Registered: 31

CONNECTION CAFE: Want to make the most of your conference experience? Utilize the power of networking in the Connection Cafe. This interactive session is designed to help you learn to build meaningful relationships with your colleagues. Personal and professional growth can be incredible byproducts of attending conferences. Meet with Valerie & Toby from Tenacious Telecommunicator in the Connection Cafe for a cup of community.

Topic: Tenacious Telecommunicator Connection Cafe
Room: Atlantic 5
4:00 PM to 5:00 PM
Class Limit: 140 - Registered: 6

CONNECTION CAFE: Want to make the most of your conference experience? Utilize the power of networking in the Connection Cafe. This interactive session is designed to help you learn to build meaningful relationships with your colleagues. Personal and professional growth can be incredible byproducts of attending conferences. Meet with Valerie & Toby from Tenacious Telecommunicator in the Connection Cafe for a cup of community.

Clery

Topic: Clery Compliance Center
Room: Atlantic 6-7
3:00 PM to 3:50 PM
Class Limit: 100 - Registered: 11

This class is for higher education agencies with federal compliance responsibilities. We will demonstrate how the compliance center can help you automate many of the tasks associated with Clery compliance. Topics covered include developing comprehensive compliance plans, drill-down capabilities that allow you to see the details behind your numbers and the quality control features that help you improve the accuracy and integrity of your data. This class will help you better understand your data and improve your compliance.

JMS

Topic: JMS for the New User Part 1
Room: Tides 1-2
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 5

This class covers the fundamentals of booking an inmate, including the intake process, recording personal information, documenting charges, and managing confinement details. Participants will gain practical knowledge to ensure accurate and efficient inmate booking procedures.

Topic: JMS for the New User Part 2
Room: Tides 1-2
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 6

The continuation of "New User Part 1", the basics of booking an inmate into JMS.

Topic: JMS Housekeeping
Room: Tides 1-2
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 9

This class teaches essential data management skills for JMS including combining names, removing duplicate officers, setting users inactive, and deleting bookings, confinements, and charges to maintain accurate and clean records.

Topic: JMS Inmate Movement Logs
Room: Tides 1-2
1:00 PM to 2:30 PM
Class Limit: 60 - Registered: 6

This class provides an overview of managing various inmate and officer logs, including temporary location logs, transport logs, refusal logs, daily shift logs, and many more. Participants will learn best practices for accurate and efficient record-keeping to ensure compliance and transparency.

Topic: JMS New Features
Room: Tides 1-2
3:00 PM to 3:50 PM
Class Limit: 60 - Registered: 13

Discover the latest features of JMS in this class, where you'll learn about new functionalities, enhancements, and tools designed to improve efficiency and user experience.

Topic: JMS Incident Reports
Room: Tides 1-2
4:00 PM to 5:00 PM
Class Limit: 60 - Registered: 10

This class covers the comprehensive management of internal incidents, including capturing details on location, involved parties, media attachments, use of force, contraband, and any disciplinary actions.

MDIS

Topic: MDIS Admin Boot Camp
Room: Atlantic 1-3
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 6

Join us for a closer look on how to setup and adjust admin permissions and settings within MDIS

Topic: MDIS Tactical Overview
Room: Atlantic 1-3
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 12

Join us for a generalized overview of the usage and flow of MDIS for a standard user

Topic: MDIS Next Level Features
Room: Atlantic 1-3
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 12

Join us for a deep dive into the newest features within MDIS and a sneak peek into upcoming features

Topic: MDIS/CAD Unified Operations
Room: Atlantic 1-3
1:00 PM to 2:30 PM
Class Limit: 130 - Registered: 18

Join us as we discuss the basics on how CAD and MDIS are integrated and how to utilize those features

NMS

Topic: NMS
Room: Atlantic 8
4:00 PM to 5:00 PM
Class Limit: 60 - Registered: 3

Topics in this class we will discuss are Tracking CI, Drug Funds, and Gangs

Other

Topic: Analytics CAD, RMS, and JMS
Room: Atlantic 6-7
8:30 AM to 9:20 AM
Class Limit: 100 - Registered: 13

In this class, we will discuss Viewing overall numbers from your agency for decision making including incident counts, high-volume areas, busiest times of the day, and more

Topic: Command Center
Room: Atlantic 6-7
9:30 AM to 10:20 AM
Class Limit: 100 - Registered: 18

This class will introduce you to the fundamentals of the Command Center. Participants will gain an understanding and appreciation for its functionality through demonstration and discussion. We will explore the consolidated interface and insight opportunities into your CAD, RMS, JMS, and QMS data. Topics covered include data organization, electronic shift briefing, duplicate names/vehicles, response times, AVL speed reports, missing traffic stops, inbox/routing reviews, overdue assignments, and other quality control examples. This class will help you gain a deeper understanding of your data and improve your reporting capabilities.

Topic: Citizen Connect
Room: Atlantic 6-7
10:30 AM to 11:30 AM
Class Limit: 100 - Registered: 10

In this class we will discuss how CC allows your agency to be transparent to your citizens by allowing them to view incidents, arrests, recent bookings, and active incidents.

Topic: ICAware - Incident Command Aware
Room: Atlantic 6-7
1:00 PM to 2:30 PM
Class Limit: 100 - Registered: 12

In this class we will introduce and learn how to maneuver through our New Product ICAware; Incident Command Aware. We will review managing minor and major incidents.

Topic: Comprehensive IT Hardware Backup Solutions
Room: Atlantic 1-3
3:00 PM to 3:50 PM
Class Limit: 130 - Registered: 8

Join us for a discussion about current hardware requirements, upgrades, backups, and preparing for the future

Topic: Building Resilience with Critical Incidents
Room: Atlantic 1-3
4:00 PM to 5:00 PM
Class Limit: 100 - Registered: 13

TOOLS FOR SURVIVING THE SHIFT: Successfully encountering critical incidents requires a unique skill set of resiliency. Building resiliency is essential for reducing burn-out, enhancing job performance, and promoting mental health and well-being so one may maintain a long-lasting career. Chaplin Rod Stone will provide tools to navigate the stressors so one can be the best, especially during tough times.

Topic: QandA, Ask any question about any product
Room: Atlantic 6-7
4:00 PM to 5:00 PM
Class Limit: 100 - Registered: 13

Join Thomas and ask him any question or questions you might have about any of our Southern Software products! Don't be shy :)

QM

Topic: QMS Administration Setup and Maintenance
Room: Atlantic 8
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 11

In this class we will review Permissions, Group Records, User Settings & Lookup Codes

Topic: QMS Tracking and Maintaining Employee Records
Room: Atlantic 8
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 10

In this class, we will discuss functionalities such as Jobs/Promotions, Employee Review, Disciplinary, and Hierarchy

Topic: QMS Track Training Plans and Certifications
Room: Atlantic 8
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 7

In this class, we will discuss how to Add Certifications, Add Training Plans, Schedule Training and Calculate Training Hours

Topic: QMS Inventory Assignments and Maintenance
Room: Atlantic 8
1:00 PM to 2:30 PM
Class Limit: 60 - Registered: 9

In this class, we will discuss how to Assign and Unassign Inventory, Schedule Inspections, and Maintenance

Topic: QMS Early Warning
Room: Atlantic 8
3:00 PM to 3:50 PM
Class Limit: 60 - Registered: 5

In this class we will discuss how to Recieve Texts and Emails for Potential Concerns in Specific Modules Feet Accidents, Complaints, IA, Firearm Discharge, and Pursuits

RMS

Topic: RMS for the New User
Room: Atlantic 4
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 19

New User of RMS? Join us to learn the basics of RMS, even an old-timer could learn something here!

Topic: RMS Evidence, Inventory, Barcoding
Room: Atlantic 4
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 24

Evidence is the second highest liability in a police department. Come learn how to use our evidence module and how to account for your storage, history, chain of custody and destructions with our evidence barcoding equipment.

Topic: RMS Case Management
Room: Atlantic 4
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 40

Ever been curious about how to approve a report, how to send a report back for corrections, assign a report to investigations, and how to see who is assigned to an incident? This is the class for you!

Topic: Building Resilience with Critical Incidents
Room: Atlantic 4
1:00 PM to 2:30 PM
Class Limit: 100 - Registered: 16

TOOLS FOR SURVIVING THE SHIFT: Successfully encountering critical incidents requires a unique skill set of resiliency. Building resiliency is essential for reducing burn-out, enhancing job performance, and promoting mental health and well-being so one may maintain a long-lasting career. Chaplin Rod Stone will provide tools to navigate the stressors so one can be the best, especially during tough times.

Topic: RMS Criminal Papers, Civil Papers, and Processing
Room: Atlantic 4
3:00 PM to 3:50 PM
Class Limit: 130 - Registered: 36

In this class we will cover how to enter Criminal and Civil papers, and the importance of certain fields within these modules. We will also cover how the processing module can be used in your department’s favor.

Topic: RMS File Attachments, Images, Searching and Redactions
Room: Atlantic 4
4:00 PM to 5:00 PM
Class Limit: 130 - Registered: 57

Come learn the differences between file attachments and Images. The days of printing a report and using a sharpie to redact a report is over, come learn how our software can assist you with redactions. Don’t forget, there are many ways to search for anything within RMS….we would love to show you how to search!!



Wednesday October 30th, 2024

Breakfast - Continental Style
7:30 AM to 8:30 AM
Afternoon Break - Ice Cream Sundae Popcorn
2:15 PM to 2:45 PM

CAD

Topic: CAD Texting
Room: Atlantic 5
8:30 AM to 9:30 AM
Class Limit: 140 - Registered: 24

Come join us for a morning of session of everything Texting!

Topic: CAD Reporting / Searches for the User
Room: Atlantic 5
9:30 AM to 10:20 AM
Class Limit: 140 - Registered: 34

Searches stump you? Join us for an in-depth CAD Reporting and Search course for the user.

Topic: CAD Reporting / Searches for the Admin
Room: Atlantic 5
10:30 AM to 11:30 AM
Class Limit: 140 - Registered: 48

Need an Excel document from a CAD search? What about a pivot grid? Command Line Search? Join us and we will tell you all about it in the CAD Reports and Searches for Admin

Topic: MDS Basics
Room: Atlantic 1-3
1:00 PM to 2:15 PM
Class Limit: 130 - Registered: 25

Join us as we discuss MDS and the basics! Learn about some tools or options that you might not know about.

Topic: Customer Taught Course
Room: Atlantic 5
1:00 PM to 2:15 PM
Class Limit: 140 - Registered: 15

Join a fellow user as they teach a topic important to them. Don't miss out on this one!

Topic: CAD/MDS Kahoot
Room: Atlantic 5
2:45 PM to 3:40 PM
Class Limit: 140 - Registered: 18

Put yourself in game mode and compete with fellow customers on CAD|MDS trivia!

GIS

Topic: ArcGIS Online and ESRI Solutions
Room: Atlantic 1-3
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 20

Join us for an overview of tools and options available through ArcGIS Online for web maps and a look at ESRI Solutions that can integrate with RMS and other products.

Topic: All Things GIS and GEO
Room: Atlantic 1-3
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 22

In this class, you will get a total look at all Geo related tables in CAD and how to update them along with an overview of the GIS data that is used by MDS and MDIS.

GPS Tracking

Topic: GPS Tracking
Room: Atlantic 1-3
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 12

In this class, we will go over enabling situational awareness, first responder safety, and operational command and control all powered by real-time location data.

JMS

Topic: JMS Biometrics Electronic Signature
Room: Atlantic 8
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 3

This class demonstrates the implementation of biometrics and electronic signatures across areas of JMS, including the new signed reports feature.

Topic: JMS Mugshots, Images, Property Cash Management
Room: Tides 1-2
8:30 AM to 9:20 AM
Class Limit: 60 - Registered: 5

Participants will learn procedures for capturing and storing images, as well as handling, recording, and securing inmate property and funds to ensure accurate and efficient operations.

Topic: JMS Admin
Room: Tides 1-2
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 13

This admin class introduces helpful administrative tools you may not be aware of, covering essential maintenance tasks such as changing housing assignments, adjusting application settings, setting up default reporting, and more.

Topic: JMS Setup and Maintenance
Room: Tides 1-2
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 9

This class covers the foundational aspects of JMS configuration, including adding users and managing permissions, setting up report printing, updating lookup codes, configuring mandatory fields, creating note templates, and more.

Topic: JMS Searches and Reports
Room: Tides 1-2
1:00 PM to 2:15 PM
Class Limit: 60 - Registered: 9

This class focuses on conducting effective searches and generating comprehensive reports within JMS. Participants will learn advanced search techniques and reporting tools to extract and present data accurately.

Topic: JMS Mobile
Room: Tides 1-2
2:45 PM to 3:40 PM
Class Limit: 60 - Registered: 7

This class introduces the features and functionalities of our JMS mobile software, enabling users to perform essential tasks on the go. Participants will learn how to navigate the mobile interface and utilize key tools, including scanning with NFC tags.

NMS

Topic: NMS
Room: Atlantic 8
2:45 PM to 3:40 PM
Class Limit: 60 - Registered: 4

Topics in this class we will discuss are Tracking CI, Drug Funds, and Gangs

Other

Topic: Analytics CAD, RMS, JMS
Room: Atlantic 6-7
8:30 AM to 9:20 AM
Class Limit: 100 - Registered: 10

In this class, we will discuss Viewing overall numbers from your agency for decision making including incident counts, high-volume areas, busiest times of the day, and more

Topic: Command Center
Room: Atlantic 6-7
9:30 AM to 10:20 AM
Class Limit: 100 - Registered: 13

This class will introduce you to the fundamentals of the Command Center. Participants will gain an understanding and appreciation for its functionality through demonstration and discussion. We will explore the consolidated interface and insight opportunities into your CAD, RMS, JMS, and QMS data. Topics covered include data organization, electronic shift briefing, duplicate names/vehicles, response times, AVL speed reports, missing traffic stops, inbox/routing reviews, overdue assignments, and other quality control examples. This class will help you gain a deeper understanding of your data and improve your reporting capabilities.

Topic: Citizen Connect
Room: Atlantic 6-7
10:30 AM to 11:30 AM
Class Limit: 100 - Registered: 5

In this class we will discuss how CC allows your agency to be transparent to your citizens by allowing them to view incidents, arrests, recent bookings, and active incidents.

Topic: ICAware - Incident Command Aware
Room: Atlantic 67
1:00 PM to 2:15 PM
Class Limit: 100 - Registered: 17

In this class we will introduce and learn how to maneuver through our New Product ICAware; Incident Command Aware. We will review managing minor and major incidents.

Topic: Building Resilience with Critical Incidents
Room: Atlantic 1-3
2:45 PM to 3:40 PM
Class Limit: 100 - Registered: 10

TOOLS FOR SURVIVING THE SHIFT: Successfully encountering critical incidents requires a unique skill set of resiliency. Building resiliency is essential for reducing burn-out, enhancing job performance, and promoting mental health and well-being so one may maintain a long-lasting career. Chaplin Rod Stone will provide tools to navigate the stressors so one can be the best, especially during tough times.

Topic: QandA, Ask any question about any product
Room: Atlantic 6-7
2:45 PM to 3:40 PM
Class Limit: 100 - Registered: 8

Join Thomas and ask him any question or questions you might have about any of our Southern Software products! Don't be shy :)

QM

Topic: QMS New Features Round Table with Developer
Room: Atlantic 8
9:30 AM to 10:20 AM
Class Limit: 60 - Registered: 3

In this class, we will discuss the latest QMS Updates since the last User Conference as well as have a round table discussion with Steve, our QMS developer.

Topic: QMS K9 Deployment and Training
Room: Atlantic 8
10:30 AM to 11:30 AM
Class Limit: 60 - Registered: 5

In this class we will discuss Track K-9 Records: Training, Deployment, and Expenses

Topic: QMS Kahoot
Room: Atlantic 8
1:00 PM to 2:15 PM
Class Limit: 60 - Registered: 1

Put on your game face and compete with fellow customers on QMS trivia!

RMS

Topic: RMS Admin Training Part 1
Room: Atlantic 4
8:30 AM to 9:20 AM
Class Limit: 130 - Registered: 54

New User of the Administration module within RMS? Join us to learn how to use the Administration module of RMS, even an old-timer could learn something here!

Topic: RMS Admin Training Part 2
Room: Atlantic 4
9:30 AM to 10:20 AM
Class Limit: 130 - Registered: 50

The continuation of "RMS Admin Training Part 1".

Topic: RMS Inbox Routing - In Depth Setup and Use
Room: Atlantic 4
10:30 AM to 11:30 AM
Class Limit: 130 - Registered: 38

Routing is the hardest part of RMS! In this class, let us teach you how to simplify your routing and how to make the changes you want.

Topic: Building Resilience with Critical Incidents
Room: Atlantic 4
1:00 PM to 2:15 PM
Class Limit: 100 - Registered: 18

TOOLS FOR SURVIVING THE SHIFT: Successfully encountering critical incidents requires a unique skill set of resiliency. Building resiliency is essential for reducing burn-out, enhancing job performance, and promoting mental health and well-being so one may maintain a long-lasting career. Chaplin Rod Stone will provide tools to navigate the stressors so one can be the best, especially during tough times.

Topic: RMS Friendly Feud
Room: Atlantic 4
2:45 PM to 3:45 PM
Class Limit: 130 - Registered: 28

Searching for your inner Steve Harvey? Come join us for our take on Steve Harvey's Family Feud and compete with fellow customers on some fun and friendly RMS trivia!



Thursday October 31st, 2024

Breakfast - Buffet Style
7:30 AM to 8:30 AM

General Session, Entertainment, and Raffles
8:30 AM to 12:00 PM


Dinner Buffet from 6-7 PM, Entertainment with the band, Fantasy from 7-10 PM and a Sci-Fi Costume Contest (participation is fun but not required)

Wednesday October 30th, 2024 from 6:00 PM to 10:00 PM



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