Register - Tennessee Regional Training (2026)

Southern Software, Inc. is pleased to provide its Tennessee customers with THREE days of FREE training to maximize the use of their agency’s software. Southern Software trainers will be on-site for group instruction as well as one-on-one discussion. Registration/Check-in for classes will begin daily at 8:00 am EST. Please be sure to check in using our customer portal app. Light refreshments will be provided daily. Classes will break for lunch each day from 12:00 pm to 1:00 pm; lunch will be on your own.

Location:

Hilton Garden Inn

2481 Teaster Lane

Pigeon Forge, Tennessee

A link will be included in your registration confirmation email for overnight accommodations at the Hilton Garden Inn with a special group rate.

We appreciate your interest.

To register, please complete the information below (one registration per person please)

^{For questions, please contact Dee Dillon by calling 336-255-1864 or ddillon@southernsoftware.com}

Registration Information: Please fill out all required fields marked with *. You will receive a confirmation email with your class schedule after submitting.

Personal Information

First Name

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Email Address Confirmation will be sent to this email

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Agency Information

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Select Your Classes

Important: You can only select ONE class per time slot. Choose carefully!

Tuesday, May 5, 2026

8:30 AM - 12:00 PM

RMS, LEAware, Knowledge Base

This section will cover RMS, our LEAware Phone App and the Knowledgebase

Jonathan Bledsoe

Available

Tuesday, May 5, 2026

1:00 PM - 2:00 PM

RMS Analytics, Citizen Connect

This section will cover RMS Web-based analytics and the forward-facing Citizen Connect application

Jonathan Bledsoe

Available

Tuesday, May 5, 2026

2:15 PM - 5:00 PM

MDIS

This class will cover administrative basics as well as general usage of MDIS Avalanche.

Brian Sharpe

Available

Wednesday, May 6, 2026

8:30 AM - 12:00 PM

CAD/PSAware/OpsView/Knowledge Base

This section will cover new features in CAD, quick tips/tricks, our mobile application PSAware, Opsview and our Knowledgebase

Lisha Stanley

Available

Wednesday, May 6, 2026

1:00 PM - 2:00 PM

CAD Analytics, ICAware

This section will cover CAD Web-based analytics and our new Incident Command web portal and phone app.

Lisha Stanley

Available

Wednesday, May 6, 2026

2:15 PM - 5:00 PM

MDS, GIS, CAD Geo

This section will cover Maps, GIS, CAD Geo related items

Chris Stanley

Available

Thursday, May 7, 2026

8:30 AM - 12:00 PM

JMS, JMS Mobile, Knoweldge Base

This section will cover Jail, the Jail mobile app, and our online knowledge base.

Jeanie West

Available

Thursday, May 7, 2026

1:00 PM - 2:00 PM

JMS Analytics, Citizen Connect

This section will cover JMS Web-based analytics and citizen connect, where you can publish those in jail.

Jeanie West

Available

Thursday, May 7, 2026

2:15 PM - 5:00 PM

QMS

In this session, we’re taking a deeper dive into the Employee Module to show you how it does more than just store names—it protects your agency. We’ll explore the strategic benefits of tracking employee reviews and disciplinary actions to maintain a clear professional history. You’ll also learn how to pull insightful reports and see how the signature pad integration streamlines accountability by capturing instant, digital verification.

Debbie Stevens

Available

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